Effective Date: November 2, 2025
Company: Diden Co
Website: https://diden-co.com
Business Address: 6717 High Road, Darien, IL 60561
Diden Co (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit an application, or communicate with us via phone, text, or email.
By using our website or submitting your information, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We collect personal and non-personal information to operate effectively and provide quality services. The information we may collect includes:
a. Information You Provide
- Driver application data: full name, phone number, email, address, employment history, driver’s license information, and any other details you voluntarily provide through our application form.
- Lead contact data: when you contact us via form, email, or phone, we collect your name, contact details, and message content.
- SMS communications: we may collect and store information related to your communication preferences and responses.
b. Automatically Collected Information
When you visit our website, we may automatically collect:
- Your IP address, browser type, and device information.
- Pages you visit, time spent on each page, and other usage statistics.
- Data collected via Google Analytics for understanding site traffic and user behavior.
3. How We Use Your Information
We use your information for the following purposes:
- To review and process driver applications.
- To communicate with you regarding your application, service inquiries, or updates.
- To send SMS or text messages for application follow-ups or lead communication (in compliance with applicable laws).
- To improve our website, services, and marketing effectiveness.
- To comply with legal obligations or respond to lawful requests.
We do not sell or rent your personal information.
4. Text Messaging and Communications
By submitting your contact information on our website, you consent to receiving SMS or text communications from Diden Co related to your inquiry, application, or services.
You can opt out at any time by replying STOP to any message or contacting us directly.
Message and data rates may apply depending on your mobile carrier.
5. Cookies and Tracking Technologies
Our website uses cookies and Google Analytics to enhance your experience and gather statistical data about site usage.
Cookies do not personally identify you but help us improve website performance and content relevance.
You can disable cookies through your browser settings; however, some parts of the website may not function properly if you do.
6. Information Sharing and Disclosure
We may share your information with:
- Trusted third-party service providers (e.g., website hosting, analytics, or SMS communication platforms) that assist us in operating our business.
- Law enforcement or government agencies when required by law or to protect our rights, property, or safety.
We do not sell, trade, or otherwise transfer your personal data to outside parties for marketing purposes.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect the information you provide.
While we strive to protect your data, no transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, and resolve disputes.
9. Your Privacy Rights
You may:
- Request access, correction, or deletion of your personal information by contacting us.
- Opt out of SMS or email communications at any time.
Please note that certain data may be retained for recordkeeping or legal compliance.
10. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their policies.